508-693-3366

wt_mail@clamsnet.org

FAQS

When are you open?

Monday 10 am – 6 pm
Tuesday 10 am – 6 pm
Wednesday 10 am – 6 pm
Thursday 9 am – 6 pm
Friday 10 am – 5 pm
Saturday 9 am – 5 pm
Sunday 12 – 4 pm

What is the easiest way to renew my books?

To renew your materials online, visit www.clamsnet.org/patroninfo. Enter the bar code on the back of your card (or your username), and enter your 4-digit PIN. If you did not request a custom PIN when you applied for your library card, use the last 4 digits of your library card barcode. Select the checkboxes next to the items you would like to renew, and click renew marked. Please check that the renewals were successful. Some items may not be eligible for renewal. You can also renew items in person or by calling the library at 508-693-3366.

What are the fines if something is returned late or lost?

As of January 1st, 2020, ALL MV Libraries will be FINE FREE! Please read below for more information. This does not apply to lost or damaged material. If an item has been lost or damaged, please contact us at 508-693-3366 for replacement costs. If an item is lost and paid for and later found and returned to the Library in good condition, and if a replacement copy has not already been purchased, the replacement cost will be reimbursed.

Read more about FINE FREE MV!

More information can be found at: General borrowing guidelines at CLAMS Public Libraries.

How do I get a passport?

We are an official Passport Acceptance Agency. You can pick up passport applications and renewal forms at the Library. For further information refer to our passports info page, or the Passport Office at the U.S. Department of State or call us at the Library. To set up a passport appointment, please call us at the Library at 508-693-3366.

Can I send or receive a fax?

Yes, we can send faxes free of charge! To receive a fax, send it to our fax number at 508-696-0130.

Can I scan a photograph or document to be sent as an email?

Yes, we can make color scans of documents up to legal size. Scans are free of charge.

Can I make copies?

Yes, you can make copies of documents up to 11 by 17 inches. For standard letter-size (8½” by 11″) the charge is 10¢ per page for black and white and 25¢ for color. Larger copies are 20¢ for black and white and 50¢ for color.

Can I donate books?

Book donations can be brought to the book shed at the West Tisbury School on Old County Road. All donations are tax-deductible. Please call 508-693-3366 for more information.
Sorry, no encyclopedias, magazines, moldy or mildewed books, or books that are outdated or obsolete, such as old medical or computer books.

Do you have Internet access and wireless Internet?

Yes, you can bring your own laptop and connect to our wireless network or you can use one of our computers on a first come, first-served basis. We also have Chromebooks, which can be borrowed for one week. We ask that you fill out a Borrower Responsibility form the first time you use a Chromebook. See TAKE HOME TECHNOLOGY for more info.